Voice over Internet Protocol — VoIP — is a phone system that runs over your internet connection instead of a traditional phone line. For businesses, this opens up a range of capabilities that traditional phone systems simply can't offer.
Find Me / Follow Me
Calls can be routed through a sequence of numbers or devices to ensure they don't go unanswered. If the front desk doesn't pick up, the call rolls to a backup. Or a person with a phone at the office, at home, and on their cell can be reached through a single business number — whichever device they're near will ring.
Voicemail to Email
A voicemail left on your line gets sent as an audio file to your email inbox. Listen to it from wherever you check email. No dialing in to a voicemail system required.
Auto-Attendant and Call Routing
An auto-attendant answers and routes inbound calls without requiring a receptionist. Callers can be directed to the right department or person, or get answers to common questions (hours, location, directions) without any employee interaction.
Caller ID Integration
Caller ID data can be passed to your business software, enabling automatic lookup of the caller's record, tracking of inbound calls, and customized greetings for known clients.
Features like these were once available only to large enterprises. VoIP brings them to businesses of any size. Contact us to discuss your business phone needs.